Pawlogue Pets
Shipping and Returns
Every custom order begins with proofing so the portrait, name, and memory details can be checked before final delivery or fulfillment.
Digital delivery
Digital portraits are delivered after proof approval.
Physical products
Framed prints, plaques, jewelry, and gift boxes are fulfilled after the proof step.
Custom returns
Personalized products usually cannot be returned after production unless damaged or incorrect.
Damage support
Customers should contact support with photos of damaged packaging and product issues.